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SCC declines to engage in online review sites and forums
Posted by Marketing on August 19, 2015

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A number of online review sites and forums have started to emerge which rate aged care providers and their facilities.  Many of these sites are not run by a regulated body, person with industry experience or appropriate aged care qualifications.  The comments can be unverified and unchecked, which leaves open the possibility of false reviews being left about providers without the ability of reply.

At Southern Cross Care (WA) Inc. we value feedback from our clients’, their families and our staff.  We appreciate the opportunity to continually improve our services and welcome any feedback directly to 1300 669 189 or by emailing marketing@scrosswa.org.au.

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